Bank Worker Results

Information on the experience of bank only workers in NHS trusts

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The results for the 2024 NHS Staff Survey for bank only workers (NSSB) give invaluable insight into the experiences of over 26,000 workers who work for the NHS via an in-house bank. We are grateful to everyone for taking the time to feedback their experiences.

This page presents aggregate results available for download, as well as interactive results in an easy to use dashboard.

Aggregate results for bank only workers

The following outputs are available to download on this page:

  • The National Aggregate Report which provides a concise summary of key national results
  • The national results for the Workforce Equality Standards metrics (BWRES and WDES) for bank only workers
  • The detailed spreadsheets which include national, organisation type, and organisational results

Local benchmark reports are available on the local results page.

For help with interpreting the results of the survey for bank only workers, please refer to the technical documentation on the Survey Documents page.

Interactive results for bank only workers

View interactive NSSB results here.

The NSSB dashboard contains results at a national, regional, ICS and organisation level, including benchmarking data for individual organisations. It also includes results for NSSB indicators used in the Workforce Disability Equality Standard and the Bank Workforce Race Equality Standard.

When accessing the dashboard, we recommend you read through the guidance pages first, where you will find useful information on how to use the dashboard and the key features it offers.

The NSSB dashboard has been largely adapted from the NSS dashboard. Links enabling you to view demonstration videos, which provide guidance on how to use the dashboard, can be found on the NSS interactive results page.

The dashboard also includes an ‘Occupation group profile’ view and the option to view results with confidence intervals. More information about these features can be found on the dashboard guidance pages, and further information about results with confidence intervals are included in the document below.