Survey Documents
Find documents and materials related to conducting the survey.
NHS Staff Survey 2024
Questionnaire
All participating organisations must use the core questionnaire provided and may optionally include additional local questions.
Organisations extending the survey to bank workers should use the bank version of the questionnaire.
2024 Guidance materials
Below you will find the following Guidance materials for 2024:
- Guidance for Contractors
- Guidance for Participating Organisations
- Sampling Handbook
- Information regarding Response Rates
- Information regarding Questionnaire Translation
- Guidance for Supporting Confidentiality
Email and letter templates
Download the covering emails and letters that must be used when contacting staff.
Communications Toolkit
In 2021, a template communications toolkit was produced with a range of assets to support staff engagement, HR and comms colleagues in promoting the survey to their staff through their own internal communications and engagement channels.
Building on your positive feedback, the assets are now updated on an annual basis with new additions. These include some assets aimed at bank only workers, who now also take part in the survey.
In addition, check out these promotional videos which can be used to support your own engagement activities:
- The People Promise Animation – this short animation (58 seconds) introduces the People Promise and its seven elements
- Michael West – Why is the NHS Staff Survey Important? In this film (1:28) Michael West explains why the survey is a vital tool for understanding and improving staff experience.
- Daniel Collard (mental health nurse & WRES team member). In this short film (1:07) Dan asks for your support to help roll out the NHS Staff Survey for bank only workers. He speaks about the Workforce Race Equality Standard and the ambition to understand all our diverse NHS people.
- Donna Bisiker (programme lead for the National Temporary Staffing Team) In this short film (1:02), Donna speaks about the value of the NHS Staff Survey for bank only workers and our ambition to get a clear picture of their experience across the NHS.
- Josh Gardener (Senior EDI lead, NHSE). This very short film (0:21) shows how the NHS Staff Survey facilitates improvements for colleagues with disabilities.
- Carly Wilson (People Promise Manager). This very short film (0:18) shows the value of the NHS Staff Survey and its alignment to the People Promise.
- Colleagues explain the importance of the NHS Staff Survey. In this film (0:33) three colleagues explain why the NHS Staff Survey is important to them.
NHS Staff Survey 2023
Analysis and reporting
For a note on the reporting of results for 2023, please see below.
For a brief overview of the survey and the reporting outputs available from the NHS Staff Survey 2023, please refer to the Basic Guide.
For help with interpreting outputs produced for 2023, please refer to the Technical Guides.
- NHS Staff Survey 2023 Technical Guide (Republished on 23 May 2024)
- NHS Staff Survey 2023 for bank only workers Technical Guide (Republished on 23 May 2024)
Case Studies
Useful case studies from participating organisations.
Pre-release access list
For details of stakeholders who had 24-hour pre-release access to the NHS Staff Survey 2023 results please see the pre-release access list below.